FAQ
Frequently Asked Questions
Got questions? We've got answers. If you don't find what you're looking for, just reach out.
General
We work with everyone from university students and fresh graduates to small business owners (UMKM), startups, and professional institutions. If you have a project, we'd love to help.
It depends on the scope. A basic website or portfolio can be done in 3–7 days. A full professional website takes 2–4 weeks. AI and data projects vary from 1 week to 2 months depending on complexity.
Yes! We typically split payments into 50% upfront and 50% on delivery. For larger projects, we can arrange a 3-stage payment plan. Just ask us and we'll work something out.
Simple — fill out the contact form, send us a WhatsApp, or shoot us an email. Tell us what you need, and we'll get back to you within 24 hours with a proposal.
Our listed prices are starting points — the final price depends on the exact scope of your project. We're always open to discussing what works within your budget.
Web Development
Yes, every package includes a support period (1–3 months depending on the package) where we handle minor revisions and tweaks at no extra cost. Major changes outside scope may be quoted separately.
Absolutely. Every website we build is fully responsive and tested across different screen sizes — phones, tablets, and desktops.
We can help you set up domain and hosting. Hosting costs are separate and depend on the provider you choose. We'll guide you through the whole process.
A CMS (Content Management System) lets you update your website content — like text, images, and blog posts — without touching any code. We include it in the Professional package and can add it to others for an extra fee.
Yes! Share your current site with us and tell us what you'd like to improve. We'll assess it and give you a custom quote.
AI Solutions
Currently we support WhatsApp (via WhatsApp Business API), web chat widgets, and Telegram. Other platforms like Instagram DM or LINE can be arranged on request.
Not at all. We handle the full setup and training. You just manage your business — the bot does the rest. We also provide a simple guide for managing FAQs and responses.
We work with most common formats — Excel (.xlsx), CSV, Google Sheets, or even PDFs (with some limitations). If your data is messy or inconsistent, our Data Cleaning package handles that first.
Accuracy depends heavily on data quality and quantity. We're upfront about realistic expectations during scoping. We'll tell you honestly what's achievable — no overpromising.
Yes, for an additional setup fee we can connect dashboards to live data sources like Google Sheets, databases, or APIs. Static data (uploaded files) is included in the base package.